ATP ELECTRONICS, INC. ("ATP") warrants to the original end user customer of its products specified below that its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, ATP will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by ATP on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. If ATP is unable to repair or replace the product, it will refund the current value of the product at the time the warranty claim is made.
This limited warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US export regulations.
This limited warranty covers only repair, replacement or refund for defective ATP products, as provided above. ATP is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing ATP products. This warranty excludes 3rd party software, connected equipment or stored data. In the event of a claim, ATP's sole obligation shall be replacement of the hardware.
Duration of Warranty
Five-Year Warranty:
The following ATP products are covered by this warranty for a period of five years from the date of original retail purchase: SD card, SDHC card, miniSD card, microSD card, MMCmobile, MMCplus, CompactFlash Card, Industrial Grade Flash Card and Velocity SII SATA SSD.
Three-Year Warranty:
The following ATP products are covered by this warranty for a period of three years from the date of original retail purchase: Velocity SI SATA SSD, Velocity MII SATA SSD, Velocity SI PATA SSD, Velocity MI PATA SSD and eUSB SSD.
Two-Year Warranty:
The following ATP products are covered by this warranty for a period of two years from the date of original retail purchase: GPS products (GPS PhotoFinder Series), USB Drives.
One-Year Warranty:
The following ATP products are covered by this warranty for a period of one year from the date of original retail purchase: Flash Card Reader.
Discontinued products not listed in the warranty are no longer covered as their warranty has expired. This limited warranty applies only to the original end user customer of the product for so long as the original end user customer owns the product. This limited warranty is non-transferable.
RMA Procedure
A valid RMA number must accompany any merchandise returned to ATP. A RMA number may be obtained by submitting a RMA Request via fax or online form.
An RMA number will be assigned within 2 business days from the receipt of the RMA request form.
RMA Policy
The RMA number is only valid for 14 days from the date of issuance and when the dates are exceeded, a new valid RMA number is required.
Customer will assume all shipping charges on items returned to ATP. It is recommended to ship merchandise with insurance or to send by any carrier that provides tracking/delivery confirmation/insurance.
ATP is not responsible for any lost, or damage of the merchandise during/caused by the shipment.
ATP will assume all shipping charges on items returned to customers.
Defective items will be repaired or replaced at no charge provided that items are not abused, misused, neglected or modified.
ATP will promptly repair or replace items within 14 business days.
Incorrect address provided will be charged $5.00 for address correction.
Disclaimer
In no case will ATP be liable to the purchaser, or to any user of the ATP product, for any losses including, expenses, revenues, profits, equipment, or any other subsequent damage that might arise from the use or misuse of any ATP product, which also applies in the situation where ATP has been previously warned of any likely adverse effects occurring that might cause any of the above situations to transpire.
This disclaimer as stated above supersedes any other expressed or implied warranties whether it is written or oral. Except as expressed above, ATP expressly disclaims all warranties not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose.
